Gift Card Policy

e1. The Thr3Letter Gift Card is redeemable only on our website, not on any of the other third-party platforms we might be available on.

2. This Gift Card has a validity period of 1 year from the day of purchase.

3. This Gift Card cannot be used to purchase other gift cards. However, multiple Gift Cards can be clubbed in a single order.

4. Gift Cards cannot be redeemed for Cash or Credit and cannot be reloaded.

5. In cases the order is cancelled, the Gift Card amount shall be refunded to the source Gift Card, not be to the user's cashback account.

6. If the order value exceeds that of the Gift Card, the balance amount will have to be paid by the customer at the time of purchase.

7. If the order value is less than the amount of the Gift Card, the outstanding balance will reflect under the same Gift Card and can be used for subsequent transactions.

8. Extra VAT may apply in addition to the unit sale price on certain products, but the final inclusive price will not exceed the 'M.R.P.'

9. All taxes, duties, levies or other statutory dues and charges payable in connection to the offer shall be borne solely by the customer.

10. Gift Cards can be redeemed by selecting ‘Gift Card’ as the payment mode during checkout.

11. You are solely responsible for the security of the Gift Cards. If it is used without your permission, Thr3Letter shall bear no responsibility.

12. Thr3Letter reserves the right to cancel the Gift Card if the same is found to be purchased with fraudulent means and/or the beneficiary/Know Your Customer ('KYC') details as per RBI Guidelines are found to be incorrect/insufficient. In such cases, the funds shall be credited back to the same source from where these were received.

13. Gift Cards are a pre-paid payment instrument subjected to standard regulations by RBI. Under the RBI guidelines, Thr3Letter may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information with relation to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities. Accordingly, we may contact the purchaser/redeemer of the Gift Cards for any such information.

14. The details of the Gift Card shall, at all times, be protected by the buyer and should not be revealed to any third party.

15. Thr3Letter reserves the right to change the terms and conditions of the Gift Card, including extending, withdrawing or discontinuing the same without notice, at its sole discretion.

16. In case of return of the purchased item, please refer to the “Return Policy” on our website.

17. No fees or charges apply to Gift Cards.

18. Thr3Letter shall consider requests for blocking of Gift Cards only from users who have followed the terms above.